Shipping policy
Shipping Policy
Thank you for shopping at Seaventure. This Shipping Policy outlines how we process and deliver your order.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates and Delivery Estimates
Canada:
- Standard Shipping: $12.00 CAD, 3-5 business days (free on orders of $100.00 CAD and up)
- Express Shipping: $20.00 CAD, 1-2 business days
International:
- Standard International Shipping: $19.99 CAD, 5-8 business days (free on orders of $100.00 CAD and up)
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Customs, Duties, and Taxes
For international orders, you are responsible for any customs fees, import duties, or taxes levied by your country. These charges are not included in the item price or shipping cost and are the responsibility of the customer.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package's progress.
Lost or Damaged Packages
Seaventure is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
Contact Us
If you have any questions about our Shipping Policy, please contact us at admin@seaventure.ca.